Data Protection Declaration
Terms and Conditions of Use
Amazonas GmbH has provided the information in these web pages to the best of its knowledge. Nevertheless, it is possible that the web pages are incomplete, not current or incorrect. Amazonas and its employees accept no responsibility for the correctness or the completeness of the information provided. All information is published in good faith but with no guarantee. All rights, including the reproduction of excerpts, photo-mechanical reproduction and the translation, are reserved and require written permission from Amazonas GmbH. Unauthorised use, including of excerpts, will be prosecuted.
The publisher accepts no responsibility if the homepage is unavailable due to disturbances not caused by Amazonas or to circumstances beyond their control (acts of god). In particular, no responsibility is accepted for direct or indirect damages caused by, or that could have been caused by, the use in any form, including by a third-party, of the internet and the webpages of Amazonas GmbH. We also reserve the right to change the web pages at any time.
Liability for content
The content of our website has been created with the utmost care. Notwithstanding, we cannot offer any guarantee of the correctness, completeness or topicality of this content. In accordance with § 7, paragraph 1 of the TMG [the German Telemedia Act], we as a service provider are responsible for our own content on these webpages based on the general laws and statutes. In accordance with §§ 8 to 10 of the TMG, on the other hand, we are not obliged as a service provider to monitor third-party information transmitted to us or saved on our website, or to investigate circumstances which might point to activities in contravention of the law. Any obligations relating to the removal or rendering inaccessible of information, based on the general laws and statutes, remain unaffected thereby. Liability in this respect can however only subsist from the time at which we become aware of a concrete violation of the law. On coming to know of any legal contraventions of this nature, we will remove the content in question immediately.
Liability for links
Our online presentation includes links to the external websites of third parties, on whose content we exercise no influence. Consequently we cannot offer any guarantee in respect of their content either. Responsibility for the content of linked pages is in all cases vested in the party providing or operating the website in question. At the time of the provision of links, the linked pages have been checked for any possible contravention of the law. At the time of the provision of links, no content in violation of legal requirements was detectable. We cannot however reasonably be expected to continue to monitor the content of linked pages at all times, unless there are concrete reasons for suspecting a violation of the law. On coming to be aware of any legal violation we will remove any links of this kind without delay.
The content and works created on these pages by the operators of this website are subject to the German law of copyright. Any reproduction, processing, dissemination or any other kind of exploitation of such content going beyond the limits set by the law of copyright requires the written consent of the author or web designer responsible. Downloads and copies of these pages are permitted only for private and non-commercial use. In so far as the content of this website derives from parties other than the operator of the site, the copyright rights of third parties have been taken into account. In particular, content emanating from third parties has been designated as such. If you should notwithstanding become aware of a violation of copyright on these pages, we would ask you to notify us accordingly. On becoming aware of any contraventions of legal requirements in this respect, we will take immediate steps to remove the offending content.
For AMAZONAS GmbH (hereinafter referred to as ‘AMAZONAS’), the conscientious treatment of all data and items of information is an important priority. As a company under private law, in what concerns the collection, storage and processing of the data transmitted to it AMAZONAS is subject to the provisions of the German Bundesdatenschutzgesetz [the Federal Data Protection Act], the Telemediengesetz [Teleservices Act] and the EU’s General Data Protection Regulation (GDPR).
AMAZONAS and/or the service providers it commissions proceed with these data exclusively in compliance with the statutory requirements of the General Data Protection Regulation (GDPR), and such data are processed and stored only to the necessary extent required for the orderly handling of all transactions on the marketplace. All our customers may have confidence in the fact that AMAZONAS adheres strictly to these stringent standards. They can print out the relevant document at any time, or store it by using the standard functionality of their internet service browser (usually by way of ‘File’ > ‘Save as’).
In accordance with the General Data Protection Regulation (GDPR), personal data include all items of information which relate to an identified and/or identifiable EU citizen and/or could be allocated to him or her. These include for example name, date of birth, address / place of residence, telephone number, e-mail addresses and/or contents. The service providers AMAZONAS uses are likewise subject to the provisions of the General Data Protection Regulation (GDPR).
Protection of your personal data
At AMAZONAS, your personal data featuring in the order process and in the context of your customer account are encrypted by means of SSL (Secure Socket Layer) technology before being transmitted over the internet. In addition, we secure our websites and other systems on the basis of technical and organisational measures against loss, destruction, illicit access, modification or dissemination of your data by unauthorised persons.
Secure data transmission
AMAZONAS transmits your personal data securely using a suitable encryption system, both when you log in as a customer and when you place an order. For this purpose AMAZONAS makes use of the SSL (Secure Socket Layer) coding system. A useful tip – please always ensure that you are securely connected, by taking note of the address displayed in your browser. For distinguishing between a secure and an insecure connection, there is a difference of just one letter!
- SECURE: ‘https://.....’
- INSECURE: ‘http://.......’
Registration and establishment of a personal customer account
You can register and set up a customer account with AMAZONAS at any time, by providing us with the necessary personal details. Using your customer account, you can then conveniently inspect all transactions relating to orders you have placed and/or orders that are still open. In addition you can edit your address details and other account settings. You undertake to treat your personal access data as confidential, and not make them available to unauthorised third parties. We cannot admit liability for the abuse of passwords, except in cases where we have to accept responsibility for the delict.
For what purposes are your personal data used?
The most important reasons are:
- Registration / logging in
- Deliveries / cash on delivery transactions
- Identification procedures
- Handling of consignments / returned goods
- Telephone and/or e-mail contact
- Customer service and customer consulting
- Guarantees / warranties
So as to make it possible for us reliably to handle your orders and deliveries, provide customer consulting, manage payments and where necessary deal with claims under guarantee and returned goods, AMAZONAS requires your personal data. If you have decided to subscribe to our newsletter when you register, we will use your e-mail address only to the extent permissible by statute.
On the website of AMAZONAS GmbH, users have the possibility of subscribing to our company newsletter. What personal data are transmitted to the officer responsible for processing when you order the newspaper is evident from the input screen used for the purpose.
AMAZONAS GmbH informs its customers and business partners at regular intervals, by way of its newsletter, about the products and services offered by the company. The newsletter of our company can fundamentally only be received (1) if the data subject has a valid e-mail address, and (2) if the data subject registers for receipt of the newsletter. For legal reasons, and based on the double opt-in procedure, a confirmation e-mail is sent to the e-mail address initially given for newsletter receipt by the data subject. This confirmation e-mail serves as a check to establish that the owner of the e-mail address, as the data subject, has authorised the newsletter subscription.
When you register for the newsletter, we further store the IP address provided by the internet service provider (ISP) of the computer system currently being used by the data subject at the time of registration, together with the registration date and time of day. We need to collect these data so as to be able to trace any possible abuse of the e-mail address of a data subject at a subsequent point in time, so this serves as a legal safeguard for the officer responsible for the processing.
The personal data collected are exclusively used for the purpose of sending out our newsletter. Furthermore, subscribers to the newsletter will be informed by e-mail, where this may be necessary for the operation of the newsletter service or for registration in this connection, as may occur in case of any changes to the newsletter service or modification of the technical particulars associated with the newsletter. No passing on of the personal data registered in the context of the newsletter service to third parties will take place. The subscription to the newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data which the data subject has given us in connection with receipt of the newsletter may at any time be revoked. For the purpose of revocation of this consent, you will find a link provided in every issue of the newsletter.
The newsletters of AMAZONAS GmbH contain what are known as ‘tracking pixels’. A tracking pixel is a miniature graphic that is embedded in html e-mails as a basis for the recording and analysis of a log file. This forms a basis for the statistical evaluation of the success or failure of an online marketing campaign. Based on the embedded tracking pixel, AMAZONAS GmbH can detect whether and when an e-mail has been opened by the data subject, and which of the links contained in the e-mail have been opened by the person.
Such personal data obtained by means of the tracking pixels contained in the newsletters are stored and evaluated by the officer responsible for the processing, with a view to optimising the newsletter service and adapting the content of future newsletters even better to the interests of the data subject. These data will not be passed on to third parties. Data subjects are entitled at any time to revoke the declaration of consent they have formerly made based on the double opt-in procedure. Unsubscribing from the newsletter will be interpreted automatically by AMAZONAS GmbH as a revocation to this effect.
Contact form / making contact
If you contact AMAZONAS (e.g. by using a contact form, or by e-mail), personal data will be registered. What data are registered in the case of AMAZONAS may be seen from the contact form in question. AMAZONAS stores these data exclusively for the purpose of responding to your enquiry and/or for getting in touch with you, and if necessary in connection with the associated administrative and technical procedures.
For the purposes of data processing AMAZONAS has a legitimate interest in responding to your enquiry, in accordance with the legal grounds specified in Article 6, section 1, letter f of the GDPR. If contact takes place in connection with the conclusion of a contract, there is a further supplementary legal justification for the handling and process of the data as specified in Article 6, section 1, letter b of the GDPR.
After your enquiry has been conclusively dealt with, your data will be deleted, provided and in so far as no overriding legal interests of third parties, or compliance with statutory prescriptions and/or data retention obligations do not take precedence or militate against it.
In making use of our contact form, the data you communicate to us will be handled by AMAZONAS having regard to and in compliance with the General Data Protection Regulation (GDPR). When you avail yourself of the technical customer support used by AMAZONAS, your data will be passed on to the service providers acting on behalf of AMAZONAS, who are likewise obliged to adhere to the terms of the General Data Protection Regulation (GDPR). This applies equally to the service companies used by AMAZONAS, to product evaluations and technical administration.
Protection of your personal data and information
In the constantly growing and increasingly interlinked world of the internet, unauthorised, criminal and illicit attempts to access personal data and information are an everyday occurrence. The protection and securing of all its IT systems is therefore a real challenge to AMAZONAS. Please make use, on your side, of all possible options for the protection of your personal data! Up-to-date virus protection is indispensable in this connection, as is the careful handling of passwords and/or PIN numbers. These should be known to you alone! Please also make sure that after any transaction on one of our web pages you log out again, that is to say, by closing your browser window or mobile application. This applies in particular if you share your computer and/or mobile device with other persons.
Deletion of personal data
You can assert the right to have your data deleted by AMAZONAS at any time. Just contact our Data Protection Officer (see contact details under the heading ‘Data protection officer / responsible authority’ in this Statement). In accordance with the General Data Protection Regulation (see ‘Rights of data subjects’, Article 17 of the GDPR), deletion of your personal data by AMAZONAS can only be brought about provided that no statutory obligations of data retention militate against it. You can moreover only assert a claim to have data deleted if the purpose pursued by the storage of the data no longer exists, and if the deletion is not ruled out on other statutory considerations.
Can AMAZONAS alter its Data Protection Declaration / Privacy Statement?
AMAZONAS may be required by law to adapt or modify its provisions of data protection. As from 25 May 2018, the General Data Protection Regulation (GDPR) is definitive and mandatory.
Modalities of payment / information
AMAZONAS offers all its customers different modalities of payment. All the service providers involved in the handling of payments are obliged to observe and comply with the provisions of the General Data Protection Regulation (GDPR). In all kinds of payment, the checking and handling of the payment takes place with regard to and in full compliance with the provisions of the General Data Protection Regulation (GDPR).
Depending on which payment services provider you opt for as part of the ordering process, to handle the payment we pass on the payment data registered for the purpose to the credit institute commissioned to effect the transaction, and possibly to the payment services provider commissioned by ourselves and/or to the selected payment service. In some cases the payment services providers selected collect these data themselves, if you have set up an account with them. In this case, as part of the ordering process you must log in to the payment services provider with your access data. This will accordingly be subject to the data protection declaration / privacy statement of the payment services provider in question. Further information about the payment services providers we use may be found in this Statement.
- PayPal Plus (PayPal, credit card, direct debit):
PayPal PLUS is a service of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg (‘PayPal’). If PayPal PLUS is used for the handling of the payment, the data you have submitted will be transmitted to PayPal when the order is concluded. This will accordingly be subject to the data protection provisions of PayPal, which you can access here: www.paypal.com/de/webapps/mpp/ua/privacy-full.
- Amazon Pay
Amazon Pay is a service of Amazon Payments Europe S.C.A. 5, Rue Plaetis, 2338 Luxembourg, R.C.S. Luxembourg Commercial Register ID B153265, VAT ID LU24448288. If Amazon Pay is used for the handling of the payment, you can pay with the address and payment details Amazon has stored for you. This will accordingly be subject to the data protection provisions of Amazon, which you can access here: https://pay.amazon.com/de/help/201751600.
Cookies are small files which are stored on your data carrier, and which store the specific settings and data for interacting with our system by way of your browser. Basically we can distinguish between two different types of cookies: ‘session cookies’, which are deleted each time you close your browser, and temporary/permanent cookies, which are stored on your data carrier for a long or indefinite period. The data stored help us to adapt our web pages and services so as best to suit your requirements, as well as simplifying use of the website for you – so that, for example, certain entries you have made will be saved so that you do not have to keep repeating them.
What cookies does AMAZONAS use?
AMAZONAS uses exclusively cookies that are operationally necessary or such as are required to maintain the legitimate interests of AMAZONAS, where these are not overruled by the interests or the basic rights and freedoms of the data subject based on the obligation to protect personal data.
During a shopping session, shopping administration cookies are placed on your computer. When the browser session terminates, these will be deleted.
Based on SSL encryption, secure cookies protect sensitive content in a special way.
Detection of cookie support
This cookie is placed on your computer if a product or category no longer exists, and the purchaser is redirected, as a link rescue, to the next higher category, the backup page or the starting page. This cookie stores the information that the page requested no longer exists. In normal cases the cookie will be deleted when you access the next page, or if this does not happen, after 30 days.
Storage of random information
This cookie stores shop control information, for the sake of implementing individual requirements (e.g. individualised landing pages, content control based on target groups etc.). The content of the cookie is encrypted, and it will be deleted after 30 days.
How can you prevent the storage of cookies?
You can adjust your browser settings in such a way that you will be informed about the placement of cookies. You can then decide to accept them in the individual case, or exclude the acceptance of cookies in certain cases or altogether. Each browser is different in the way in which it administers its cookie settings. These are described in the Help menu of every browser. This explains to you how you can modify your cookie settings. These will be found, for the given browser, under the following links:
- Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
- Safari: https://support.apple.com/kb/ph21411?locale=de_DE
- Opera: http://help.opera.com/Windows/10.20/de/cookies.html
If you disable cookies, in certain circumstances some features of the website presentations offered by AMAZONAS may no longer be available to you, and some web pages may possibly be displayed incorrectly.
Information exchanges by e-mail
AMAZONAS contacts its customers by e-mail (your e-mail address is a mandatory entry when you register with us). AMAZONAS uses the e-mail addresses of its customers with regard to and in compliance with the General Data Protection Regulation (GDPR), for confirmations, notifications, modification of services, information from or about AMAZONAS’s affiliated companies, information about important changes and communications required by statute. Neither AMAZONAS nor its employees nor the responsible officers of AMAZONAS’s affiliated companies will ever ask for your password or confidential data, or request you to supply them. If customers become aware of illicit activities in this connection and/or are notified of such, they are obliged to give AMAZONAS immediate notice of the proceedings in question.
Data transmission outside the EU
AMAZONAS ensures that any transmission of personal data to countries outside the European Economic Area is always in adherence to and compliance with the German Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR).
Log files (access data)
When you only make use of our website for purposes of information, i.e. when you do not register or give us any other items of information, we collect only such data as are transmitted to our server by your browser (these are known as ‘server log files’). When you access our website, we collect the following data, which are technically indispensable for us to be able to display the website to you:
- Our website which you are visiting
- Date and time of access
- Quantity of data transmitted in bytes
- Source / link from which have reached the site
- The browser you are using
- The operating system you are using
- The IP address you are using (possibly in anonymised form)
Processing of the data takes place in accordance with Article 6, section 1, letter f of the GDPR, on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on, or used for any other purpose. We reserve the right, however, to scrutinise the server log files subsequently, if there should be any concrete grounds for suspecting an illicit use of the website.
Use of Google AdWords Conversion Tracking
This website uses the online advertising program Google AdWords, and in connection with Google AdWords also relies on the Conversion Tracking system of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). AMAZONAS uses the Google AdWords service so that with the help of advertising tools (these are the ‘AdWords’ in question) external websites can be notified of our attractive offers. In relation to the data of advertising campaigns, we can thus determine how successful the individual advertising project has been. This is in keeping with our legitimate interest in showing you advertising that interests you, making our website more interesting for you and achieving a fair computation of advertising costs.
The cookie for Conversion Tracking is placed on your computer when a user clicks on an advertisement shown by Google AdWords. Cookies are small text files which are stored on your computer system. These cookies as a rule lose their validity after 30 days, and do not serve to identify you personally. If the user visits certain pages of this website and the cookie has not yet expired, Google and AMAZONAS can detect that the user has clicked on the advertisement and has been redirected to this page. Each AdWords customer receives a different cookie. Thus cookies cannot be traced via the websites of AdWords customers. The information obtained with the help of conversion cookies serve to generate conversion statistics for AdWords customers who have decided to opt for Conversion Tracking. Customers then learn the total number of users who have clicked on their advertisement and been redirected to a page provided with a Conversion Tracking tag. They do not, however, receive any information whereby the user could be personally identified. If you do not want to be involved in Conversion Tracking, you can block this form of use by disabling the Google Conversion Tracking cookie by way of your internet browser. This can be done under User settings. This will immediately exempt you from being included in the Conversion Tracking statistics. We make use of Google AdWords based on our legitimate interest in targeted advertising, in accordance with Article 6, section 1, letter f of the GDPR.
Google LLC, which is based in the USA, is certified under the American-European Data Protection Agreement ‘Privacy Shield’. This guarantees compliance with the same requirements of data protection as apply in the EU.
The web address given below offers you further information about Google’s data protection policy: http://www.google.de/policies/privacy/
You can permanently disable cookies for advertising purposes if you prevent them by adjusting the settings of your browser software, or you can download and install the browser plug-in available under the following link:
Google AdWords Remarketing
AMAZONAS makes use of Google Analytics, a web analysis service of Google Inc. (‘Google’). Google Analytics uses what are known as ‘cookies’ – text files which are stored on your computer and which facilitate analysis of your use of the website. The information about your use of this website generated by the cookie (including the abbreviated IP address) will as a rule be transmitted to a Google server in the USA and stored there.
This website makes use of Google Analytics exclusively with the ‘_anonymizeIp()’ extension. This ensures the anonymisation of IP addresses through abbreviation, so excluding the possibility of any direct personal reference. As a result of this extension, your IP address will first be abbreviated by Google before being transmitted to any Member State of the European Union or to any other countries that are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA, and abbreviated there. In these exceptional cases, the data processing involved is in keeping with Article 6, section 1, letter f of the GDPR, based on our legitimate interest in the statistical analysis of user behaviour patterns for the purposes of marketing optimisation.
This website uses the ‘Demographic Features’ function of Google Analytics. As a result reports can be drawn up containing statements about the age, sex and interests of visitors to the website. These data emanate from Google’s interest-related advertising and from the visitor data of third party suppliers. The data cannot be assigned to any specific person. You can disable this function at any time by way of the advertising settings in your Google account, or prevent the registration of your data by Google Analytics altogether, as explained under the heading ‘Opting Out of Data Registration’.
Acting on behalf of the operator of this website, Google uses this information in order to evaluate your use of the website, compile reports about website activities and to provide further services connected with website and internet use for the website operator. The IP address transmitted from your browser by Google Analytics will not be amalgamated with other data by Google.
You can prevent the storage of cookies on your computer by adjusting the settings of your browser software. We beg to inform you, however, that in this case you may not be able to use all the functions of this website to the full extent. In addition, you can prevent the registration by Google of the data generated by the cookie with reference to your use of the website (including your IP address), and processing of these data by Google, by downloading and installing the browser plug-in available under the following link:
Google LLC, which is based in the USA, is certified under the American-European Data Protection Agreement ‘Privacy Shield’. This guarantees compliance with the same requirements of data protection as apply in the EU.
This website is linked to the content of third party suppliers. This content is made available by Google Inc. (‘the supplier’). YouTube (YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066) is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’).
When videos from YouTube are linked in to our website, the extended data protection setting is activated. This means that no information about website visitors will be collected or stored by YouTube unless they play the video. You can find out more about the object and scope of data collection, and the further processing of and use of the data by the supplier, along with your rights in this respect and the possibility of adjusting your settings to safeguard your privacy, by consulting Google’s notes on data protection at https://policies.google.com/privacy?hl=de&gl=de.
Microsoft Bing pixels
Our website makes use of various services from the social network Facebook. We would like to inform you below about just how these tools are used.
- Social plug-ins
Our website uses what are known as ‘social plug-ins’ (‘plug-ins’) of the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). These plug-ins are designated with a Facebook logo, or with the additional label ‘Social plug-in from Facebook’ or ‘Facebook social plug-in’. When you access a page of our website which contains a plug-in of this kind, your browser creates a direct link to the Facebook servers. The content of the plug-in is transmitted to your browser by Facebook directly and linked in with the page. As a result of the link, Facebook receives the information that your browser has accessed the given page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) will be transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can immediately allocate your visit to our website to your Facebook profile. If you interact with the plug-ins, for example by pressing the ‘Like’ button or adding a comment, this information will likewise be directly passed to a Facebook server and stored there. The information will moreover be published on your Facebook profile and shown to your Facebook friends. To learn more about the object and scope of this data collection, and the further processing and use of the data by Facebook, as well as your rights in this respect and the possibility of adjusting your settings to safeguard your privacy, please consult Facebook’s policy statement on privacy at: http://www.facebook.com/policy.php.
If you do not want Facebook to assign the data collected through our website directly to your Facebook profile, you must log out of Facebook before you visit us. You can also completely prevent the loading of Facebook plug-ins with the help of add-ons for your browser, e.g. by using a ‘Facebook blocker’ or script blocker.
- Facebook Remarketing
Our webpages incorporate remarketing tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our pages, the remarketing tags set up a direct link between your browser and the Facebook server. As a result Facebook receives the information that you have visited our page, along with your IP address. Consequently Facebook can allocate your visit to our website to your user account. The information received in this way can be used by us for the display of Facebook ads. We beg to inform you that we, as the provider of these pages, have no knowledge of the content of the data transmitted or about the way in which they are used by Facebook. Further information on this subject may be found in Facebook’s privacy statement at https://www.facebook.com/about/privacy/. If you do not want data to be registered via Custom Audience, you can disable Custom Audiences here.
- Facebook conversion tracking
Subject to your consent, we use as part of our internet presentation the ‘visitor actions pixel’ of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). With the help of this we can trace the actions of users after they have seen a Facebook advertisement or clicked on it. In this way we can register the effectiveness of Facebook advertising displays for statistical and market research purposes. The data registered in this way are anonymous to us, i.e. we do not see the personal data of any individual user. These data are however stored and processed by Facebook, which is why we are informing you about it to the best state of our knowledge. Facebook may link these data to your Facebook account and also make use of them for its own advertising purposes, in keeping with Facebook’s data protection policy (see https://www.facebook.com/about/privacy/). You can make it possible for Facebook and its partners to show advertising displays, both on Facebook and elsewhere. Furthermore, a cookie may be stored on your computer for this purpose. Consent may only be given by users over the age of 13. If you are younger than this, we kindly request you to ask your parents or guardians for advice. Please click here if you wish to revoke your consent.
Preventing data registration / tracking opt-out
As an alternative to a browser plug-in, or within browsers on mobile devices, please click on the following link to place an opt-out cookie on your computer, which will rule out any future data registration by the Google Tag Manager (this comprises Google Analytics and Facebook pixels) within this website. This opt-out cookie functions only in this browser and only for this domain; if you delete your cookies in this browser, you will have to click on this link once more. Click here, to rule out any data registration by way of Google Tag Manager.
Handling consignments – returned goods
In the course of handling consignments, AMAZONAS transmits your personal data (sex, first name, surname, address), any special delivery instructions and/or your mobile telephone number / e-mail address in order to facilitate scheduled delivery, together with further data relating to the consignment, to the AMAZONAS shipment contractor. This is in keeping with the provisions of the General Data Protection Regulation (GDPR) and those of the Postdienstdatenschutzverordnung [German Postal Services Data Protection Regulation] (§5 PDSV).
Note on data transmission outside the EU
The European Court of Justice has declared the former ‘Safe Harbour’ agreement invalid, because the data of EU citizens were not sufficiently protected thereby. Consequently the EU Commission and the US government have come to an agreement on new rules for data protection. The amendments passed are designed to prevent a situation where authorities in the EU are compelled to restrict data exchange between European and American firms, because different privacy policies are in force on the two sides of the Atlantic. The new regulations have also acquired a new name: the former ‘Safe Harbour’ agreement has been replaced by the ‘Privacy Shield’ regulations.
Data protection officer / responsible party
Based on the General Data Protection Regulation (GDPR), our customers have a right to information free of charge concerning the data about them we have stored, as well as a right to the correction, blocking or deletion of such data where necessary. They can receive information about the data we have stored about them free of charge at any time. In order to ascertain that your personal data are not being passed on to third parties, please address your enquiry by post, clearly indicating your personal identity, to:
z.Hd. Datenschutzabteilung [fao Privacy Division]
Am Kirchenhölzl 15,
Tel.: +49 (0)89 18 92 88 0
Rights of data subjects
Right of information in accordance with Article 15 of the GDPR
The data protection legislation currently in force allows you comprehensive rights as a data subject (rights of information, rights of intervention) with reference to the processing of your personal data, about which we would like to inform you below.
- 1. Data subjects have the right to request a confirmation from the responsible party that personal data relating to them are being processed; if this is the case, they have a right to information about these personal data, and to the following information as well:
- a) the purposes of data processing;
- b) the categories of personal data that are being processed;
- c) the recipients, or categories of recipients, to whom the personal data have been disclosed or may yet be disclosed, especially in the cases of recipients in third countries or with international organisations;
- d) if possible, the planned duration of the time for which the personal data will be stored, or if this is not possible, the criteria for determining the duration;
- e) the existence of a right to the correction or deletion of the personal data in question, or to a restriction of the processing of the data by the responsible party or of a right of opting out from such processing;
- f) the existence of a right of lodging objection with a supervisory authority;
- g) if the personal data have not been collected from the data subject, all available information about the origin of the data;
- h) the existence of an automated decision-taking process, including profiling in accordance with Articles 22 1 and 4, and – at least in these cases – meaningful information about the logic involved and about the range and desired implications of this kind of processing for the data subject.
- 2. If personal data are transmitted to a third country or an international organisation, data subjects have the right to be informed about the appropriate guarantees in place in connection with such data transmission, in accordance with Article 46.
- 3. The responsible party shall make available a copy of the personal data forming the object of processing. For all further copies applied for by the data subject, the responsible party may charge a suitable fee to cover administrative costs. If the data subject submits the application in electronic form, the information shall be provided in a standard electronic format unless the data subject specifies otherwise.
- 4. The right to receive a copy as described in section 3 above must not impair the rights and freedoms of other persons.
Right of information in accordance with Article 19 of the GDPR
If you have availed yourself of your right to the correction, deletion or restriction of the processing of data by notifying the responsible party, the latter is obliged to communicate this correction or deletion of the data, or the restriction on processing, to all recipients to whom the personal data in question have been disclosed, unless this proves to be impossible or would entail disproportionate labour and expense. You have the right to be informed of the identity of these recipients.
Right of data portability in accordance with Article 20 GDPR
You have the right to receive the personal data which you have made available to us in a structured, standard and machine-readable format or to call for the data to be transmitted to another responsible party, in so far as this may be technically feasible.
Right to revocation of the consent you have granted, in accordance with Article 7, section 3 of the GDPR
You have the right, after having given your consent to the processing of your data, to revoke this consent with effect for the future at any time. In case of such a revocation we will immediately delete the data in question, except in so far as further processing finds support in the form of a legal justification for the processing of data without need of consent. This revocation of consent does not affect the legality of the processing that has taken place, based on your consent, up to the time of the withdrawal of your consent.
Right of complaint in accordance with Article 77 of the GDPR
If you take the view that the processing of the personal data relating to you violates the terms of the GDPR, you have the right – without prejudice to any other legal recourse provided by the courts or by administrative law – to lodge a complaint with a supervisory authority, in particular the supervisory authority in the Member State where you reside, at your place of work or at the location where the alleged violation has taken place.
Right of objection
If AMAZONAS, in its consideration of balancing interests, processes your personal data based on an overriding legitimate interest on our part, you have the right at any time, for reasons arising from your special situation, to lodge an objection to such processing with binding effect for the future.
If you avail yourself of your right of objection by notifying AMAZONAS, we will desist from processing the data in question. AMAZONAS however reserves the right to further processing of the data in cases where mandatory reasons of protection or other legal grounds for continued processing can be shown to prevail, and also if the data processing in question is associated with the assertion, exercise or defence of legal claims.
Source acknowledgements: eRecht24 Disclaimer, Facebook Data Protection Declaration, Data Protection Declaration for Google +1, Data Protection Declaration for Twitter (Please be aware that, as the sole condition for the use of these sources, the indication of the originator in the given case (eRecht24, Facebook, Google etc.) must NOT be removed.)
General Terms and Conditions of Sale, Delivery and Payment of AMAZONAS GmbH
§ 1 Scope of application
Our terms and conditions shall apply exclusively. We do not accept terms and conditions that are contrary or differ from our terms of sale, except we expressly approve in writing the validity of those differing terms.
The respectively valid version of our terms and conditions at the moment of conclusion of contract shall apply.
Our terms and conditions of sale shall exclusively apply to contractors as defined by § 14 BGB [German Civil Code].
§ 2 Conclusion of contract
The conditions for our goods are subject to being sold and not binding. The goods are reasonably subject to change without notice, the same shall apply to changes in shape, colour and weight.
With the order of the goods, the customer expresses his binding offer. We are entitled to accept the contract offer included in the order within a period of 2 weeks. At the same time the customer agrees to his company data being used for the publication of information in newsletters or such.
The contract is concluded with the provision not to accomplish or to accomplish only partially in case of incorrect or improper delivery.
In case of unavailability or only partial availability of the goods, the customer is noticed immediately. The consideration is reimbursed immediately.
§ 3 Retention of title
We reserve right of ownership and copyright of all advertising material provided by us, in particular photos.
We reserve the ownership of the goods until complete payment of all claims from the current business relation. We are obliged to release the reservation goods on request of the contractor if the value of the reservation goods exceeds the safeguarding claims by 30%.
The customer is obliged to take good care of the goods during the reservation of ownership period. He has to immediately inform us in writing on a handover of the goods to a third party, in particular also of foreclosure measures, as well as of possible damages or destruction of the goods. The customer has to immediately notify us of a change in ownership of the goods.
In case of behaviour of the customer contrary to the terms of the contract, we are entitled to withdraw from the contract and to claim back the goods.
The customer is entitled to sell the goods in the ordinary business premises. He cedes to us already now all claims to the amount of the invoice that may accrue from the sale against a third party. We hereby accept the cession. After the cession, the contractor shall be entitled to collect the claims. We reserve the right to collect the claims by ourselves as soon as the contractor does not properly fulfil his payment obligations or is in default of payment.
The customer is obliged to give the necessary information on the collection of the ceded claims on our request and to inform the debtor on the cession.
§ 4 Remuneration
Our prices according to offer are net prices and are quoted without VAT and without shipping costs ex warehouse.
As far as the order confirmation does not show anything else, the purchase price is due within 20 days from date of invoice. The legal regulation regarding consequences of default in payment shall apply.
The customer shall be only entitled to offsetting if his counterclaims are legally ascertained, undisputed and accepted by us. In addition, he is only entitled to execute a right of retention insofar as his counter claim is based on the same contractual relationship.
If one of our claims to a customer is overdue, all of our claims become due immediately - differing from the above regulations. In this case we are entitled to carry out new deliveries only against advance payment or sufficient securities.
§ 5 Transfer of perils
The risk on accidental loss and the accidental worsening of the goods is passed to the customer when handing over, in case of shipping when delivering, the goods to the forwarder, carrier or any other person or institution intended to execute the shipment.
§ 6 Warranty
For contractors we guarantee, at our choice, repairs or substitute delivery for defective goods.
If repairs fail, the customer may demand at his choice lowering of remuneration or rescission of the contract. The customer is not entitled to rescind in case of minor defects.
The customer has to immediately check the delivered goods for quality and quantity deviations and report in writing apparent defects without delay or within a period of one week from receive of the goods at the latest. Otherwise the enforcement of warranty claims is excluded. Hidden defects are also to be reported immediately, within a period of one week from discovery at the latest. Timely dispatch is sufficient for observance of the time limit. The burden of proof for any claim prerequisites, in particular the defect itself, lies with the customer for the moment of discovery of the defect and for timely notice of defect.
In case the customer sends the goods or a part of the goods back to us in connection with warranty claims, he has to care for proper packaging of the goods. Defects that arise from improper packaging on the part of the customer are at the expense of the customer.
The warranty period is one year from delivery of the goods. We do not express warranties to our customers as defined by the law. Manufacturer warranties are not affected by this.
Our liability is limited to intent and gross negligence including intent and gross negligence of our agents and auxiliary persons. As far as we are not blamed for an intentional breach of contract the compensation liability is limited to the foreseeable, typically occurring damages.
The above liability limitations do not affect the claims of the customer out of the product liability decree or out of the warranty. Furthermore, the liability limitations do not apply to personal and health injury attributable to us and with loss of life of the customer.
Without consideration of the legal nature of the enforced claim, a further liability on compensation is excluded. This shall apply especially to compensation claims from fault at the conclusion of the contract, from further breaches of duty or from offensive claims on indemnification of material damages according to § 823 BGB.
§ 7 Final clause
The law of the Federal Republic of Germany is the only applicable law. The regulations of the United Nations Convention on Contracts for the International Sale of Goods are not applicable. Any disputes arising under this contract will be settled before a competent court in our legal domicile. The same shall apply if the customer does not have a general jurisdiction in Germany or his domicile or ordinary residence are not know at the moment of filing an action.
If a provision of this contract with the customer including the General Terms and Conditions becomes ineffective in full or in part, the legal force of the rest of the regulations shall not be affected. The parties obliged to replace the totally or partially ineffective regulation by another regulation which, as far as possible, shall be equal to said ineffective regulation with respect to economic success.